This Privacy Policy explains how FoodyBin handles the personal information of its users when they use our App/Website. By using our services, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
a) Information You Provide Directly:
Account Information: Name, email address, phone number, and password.
Order Information: Delivery address, items ordered, restaurant name, and payment details (processed via a secured payment gateway).
Communication Data: Information you provide when communicating with our customer support.
b) Information Collected While Using the Service:
Location Data: We collect your precise location (via GPS) to facilitate order delivery and find nearby restaurants.
Usage Data: Details about your interaction with the app, such as time spent, items searched, clicks, and pages viewed.
Device Information: Information about your mobile device, operating system, browser type, and IP address.
2. How We Use the Information
We use the information we collect for the following purposes:
Service Provision: To process and deliver your orders efficiently.
Connection: To share order details with Partner Restaurants and Delivery Partners.
Communication: To send you updates on order status, special offers, and promotions.
Improvement: To analyze usage and feedback to enhance our services, app functionality, and user experience.
Security: To prevent fraud and comply with legal requirements.
3. Sharing Your Information
We may share your information with the following parties:
Partner Restaurants: We share order-related information and your delivery address with the restaurant you ordered from.
Delivery Partners: We provide your name, location details, and phone number to the Delivery Partner to ensure accurate and timely delivery.
Service Providers: Third parties who provide essential services like payment processing, data analytics, and marketing support.
Legal Requirements: We may disclose information if required by law or in response to valid requests by government authorities or law enforcement agencies.
4. Data Security
We implement reasonable security measures (such as encryption and access controls) to protect your personal information. However, you acknowledge that no transmission over the internet is 100% secure.
5. Children's Privacy
Our services are not intended for children under the age of 18. If we become aware that we have collected information from a child under 18, we will take steps to remove that information immediately.
6. Changes to this Policy
We may update this Privacy Policy from time to time. When changes are made, the new policy will be posted on this page. Your continued use of the service after any changes take effect constitutes your acceptance of the new terms.
